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Wholesale Terms & Conditions


Wholesale Terms & Conditions

Rotten Rat Apparel Retailers Sales Agreement

We are happy to offer wholesale discount accounts to businesses interested in carrying our products. Wholesale accounts are available to brick-and-mortar retail shops, or online retailers with their own storefronts.

Placing an order
If you already have a wholesale account with your unique discount, proceed to place your order using our website www.rottenrat.co.uk . Contact us first to make sure you have the most recent products info form.

If you do not yet have a wholesale account, please contact us at shop@rottenrat.co.uk with the name, address and website of your shop and include a brief description of your store and product range.

British Wholesale Orders

  • The first introductory minimum order must be £250.
  • Subsequent orders for the same season must be a minimum of £85.
  • All orders must be paid for in full prior to shipping.
  • We use Royal Mail Group Ltd for all international orders.
  • We do not offer a drop ship service.

International Wholesale Orders

  • All orders must be a minimum of £250 excluding shipping.
  • Subsequent orders for the same season must be a minimum of £85.
  • Shipping is calculated separately.
  • All orders must be paid for in full prior to shipping.
  • We use Royal Mail Group Ltd for all international orders.
  • We do not offer a drop ship service.

Minimum Spend

  • The minimum spend for stockists within UK and Internationally is £250.
  • If you require a restock of the same seasons collection the minimum is £85.
  • Please note minimum spend amounts do not include postage.

Minimum Quantity

At Rotten Rat Apparel we want to encourage you to stock our full range, so we don’t require a minimum quantity only a minimum spend on your first order of any seasons collection. However we encourage you to purchase at least 3 – 4 sizes in each style you select.

Case Packs


All our products can be mixed within the order and reorder, with a minimum of 4 units of the same model design.

Exclusivity
We don’t offer exclusivity to any web shop or brick-and-mortar retail shops under minimum orders and reorders.

Postage and Handling

  • Shipping within the UK is free
  • International shipping costs depend on your location and the weight of the packages. Shipping will be charged on checkout.
  • At Rotten Rat Apparel we use Royal Mail Group Ltd for domestic and international shipping.
  • Please email us for shipping pricing or alternatively you can organise your own courier.
  • All international taxes and customs clearance charges are the responsibility of the retailer.

If stock is damaged in transit this is the responsibility of the shipping company, Rotten Rat Apparel takes no responsibility for shipping once it has left our premises. We encourage you to add additional insurance and tracking to cover such risks. If you, the retailer engage your own courier service to ship the product then it is your responsibility to seek compensation for any damaged goods.

Payment

  • When purchasing stock payment must be upfront via Credit or Debit Card.
  • Once payment has been received we will distribute the stock to you. Please allow 1-5 working days once payment has been received for us to process your wholesale order.

If you require the stock immediately please email us at shop@rottenrat.co.uk and we will endeavour to accommodate a quicker turn around.

Refund Policy

  • We do not provide refunds or exchange for change of mind, so please choose carefully.
  • If the goods are faulty or not true to design then we will then apply a credit or refund for agreed products.
  • If there is a manufactures defect with any garment, please complete our returns request form with images and details of the defect for your refund or credit.
  • We don’t accept return of faulty items that have been worn or returned without their tags.

Photos Of Products

  • Rotten Rat Apparel can provide high resolution photos on request via wetransfer to promote the Rotten Rat Apparel label for the use on approved stockists websites and/or any social media. Please note that these images remain the sole property of Rotten Rat Apparel and we have final say on the usage of images.
  • You may use any of the images from our website. Images taken from our Instagram and Facebook page must also include tags from our brand reps and permission from clients posting them. We take no responsibility for the images you share on social media.
  • At Rotten Rat Apparel we encourage stockists to use their own creative images of Rotten Rat Apparel products in any market campaigns.

Prices

Stockists are not allowed to sell Rotten Rat Apparels items at a less price than Rotten Rat Apparel does on the website www.rottenrat.co.uk. This might be changed under special conditions prior discussed with Rotten Rat Apparel via email shop@rottenrat.co.uk

Discounts

Discounts will be calculated independently depending on the retailer who desires to carry our products in their store. Discounts vary from 10 – 15% off.

Misconduct

We have the right to refuse a stockist or cancel a stockist order if a stockist is misleading in any way or form. We may do this at anytime if our brand is being represented in the wrong way.

Fraud

Fraudulent activities are highly monitored on our site and if fraud is detected Rotten Rat Apparel shall resort all remedies available to us, and you shall be responsible for all costs and legal fees arising from these fraudulent activities.

By Law

Our agreement and these terms and conditions will be construed and governed according the laws of United Kingdom.

Feedback

We love feedback, it helps us grow and improve our products so we can give stockists and customers exactly what they want. Let us know what’s selling or not selling and what customers are saying about Rotten Rat Apparel merchandise. Feedback good or bad…helps us stay ahead of the market.